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Eye Tracking Research FAQ

What can I test with eye tracking?

Here are some examples of what eye tracking studies can test.

  • What types of content do customers find engaging? Are they missing any important calls to action?
  • Test new design ideas - Eye Tracking is an excellent way to do a live A/B comparison using different layouts and conversion triggers.
  • Test Premium/Affiliate Advertising - Help find the most important real estate on the page as well as discover how much attention visitors are giving to the ads
  • Discover which features on your site are not being used. This includes things like Navigation, Forms, Conversion Triggers, Links etc...
  • Enhance Site Experience - Help visitors find the content they are looking for and determine if they are confused by the navigation on your website.

How are participants recruited?

To run an effective eye tracking study, between 60 and 100 subjects are required. Besides our already extensive database of participants, we also have the means to recruit groups which meet your specific target audience requirements (see our customized studies). All participants are paid for their time.

What does eye tracking cost?

Once a client contacts us, we begin a process of evaluating their testing needs and putting together the optimal package for them. As a rough guideline, the basic eye tracking study costs between $10,000 and $12,000. Enquiro provides:

  • Diagnosis
  • Design Study
  • Recruit Panelists
  • Conduct Study
  • Analyze Data
  • Create Report
  • Present and Consult on Results
  • Give Specific Recommendations

For an additional cost, we can also provide:

  • Test of a competitor’s web site
  • On-site presentation of the findings to your team

What does Enquiro need from me as the client?

  • Time allocated to discuss study design, task scenarios, and objectives for each task
  • Html mock-ups of beta (test) pages if necessary.
  • No changes to website during the study duration (stable site).
  • Time allocated to discuss data analysis (preliminary review of data).
  • Time allocated to discuss summary report and recommendations via a conference call

Where can I find whitepapers on eye tracking?

See our most recent eye tracking publication:

Enquiro Eye Tracking Report II: Google, MSN and Yahoo! Compared

plus other whitepapers including our B2B Survey 2007

download whitepapers


How quickly can Enquiro set up and run an eye tracking study?

Enquiro runs eye tracking sessions on a monthly basis. Participants from different buyer segments, e.g. B2B or B2C are recruited and brought into our lab to test our clients’ websites. Here are the average times required for the different steps in setting up, conducting, and reporting on a study:

  • Study and task design, including building and testing: 10 business days
  • Recruitment of sample (often occurring while tasks being finalized) : 1 week
  • Conduct study and collect data: 1 week (depending on number of participants)
  • Analysis and report writing: 15 business days after completion of data collection

Do you have examples of eye tracking images and videos?

See Enquiro eye tracking examples....